Privacy policy
Updated November 6, 2026.
What we collect
Contact details: your name, email address and phone number, when you contact us or ask for a tour.
Your housing interest: the number of bedrooms and the move-in date you ask about, and your message.
Technical data: your IP address, browser and the pages you request, recorded by our host to run and secure the site.
Application data: the rental application is run by Bluemoon and asks for more information to process your application. Bluemoon collects it under its own privacy policy.
How we use it
To answer your question, arrange your tour and contact you about renting at Tau Valley. We use technical data to keep the site working and secure.
Services and hosts
Each service below receives your IP address and browser details when your browser contacts it, as any website does. A service marked "our server" is called by our server, not your browser.
| Service | Host | Purpose | When |
|---|---|---|---|
| Cloudflare | tauvalley.com | Hosts this site and records standard request logs. | Every page |
| Bluemoon | www-bms.bluemoonforms.com | Runs the rental application. | When you follow an Apply link |
| ActiveBuilding | tauvalleyestes.activebuilding.com | Resident portal. | When you follow the Resident portal link |
| Virtual tour host | 3d-panoramic.s3.amazonaws.com | Hosts the 2 bed, 1.5 bath virtual tour. | When you open the tour |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, map fonts and style data on the Neighborhood page. | On the Neighborhood page |
| Google Maps | www.google.com | Directions. | When you follow a directions link |
| www.facebook.com | Our social page. | When you follow a link | |
| Kiara | www.meetkiara.ai | The company that built this site. | When you follow the Powered by Kiara link |
| RealPage LeaseStar | capi.myleasestar.com | Apartment availability and rents. | our server, when a floor plans page loads |
Your choices
To ask what information we hold about you, correct it or have it deleted, call (252) 394-8007, or write to Tau Valley, 237 South Winstead Avenue, Rocky Mount, NC 27804.
Changes
If this policy changes, the date at the top of this page changes with it.